Refund policy
Return, Refund & Exchange Policy
- No Returns/Refunds/Exchanges
- We do not accept returns, refunds, or exchanges, except in cases of a product defect.
- Defects must be reported within 2 days of receiving the parcel.
- In such cases, the product will be replaced with the same design, subject to availability.
- Order Cancellations
- No cancellations are allowed for any orders (Prepaid or COD).
- For COD orders, if a parcel is not accepted, the customer will no longer be eligible to place future COD orders.
- Ring Size Exchange
- Size exchanges are available at an additional cost of ₹150/- if the product is sent back to us.
- If both pick-up and delivery are arranged by us, a total charge of ₹250/- will apply.
- Damages & Issues
- We are not liable for damages during transit.
- Please inspect your order upon receipt. If the product is defective, damaged, or incorrect:
- Contact us immediately to evaluate the issue.
- We will provide a return label and arrange for the product to be collected.
- Faulty goods are defined as items received in a damaged condition, not items damaged by normal wear and tear.
- Faulty Items
- Faulty items can only be replaced with the same product, subject to availability.
- Color Accuracy
- We strive to display product colors as accurately as possible.
- However, due to variations in monitor displays, color accuracy cannot be guaranteed.
Note: By placing an order, you agree to these terms and conditions.